Refund Policy for Digital Products
Thank you for shopping at Chic Crochet Patterns. We take pride in offering high-quality crochet patterns and want you to be completely satisfied with your purchase. Please read our refund policy carefully:
1. Digital Product Sales
All sales of digital products, including crochet patterns, are final. Due to the nature of digital products, we cannot offer refunds or exchanges once a purchase is made.
2. Download Issues
If you experience any issues with downloading your purchased patterns, please contact us at [email protected] within 7 days of your purchase. We will do our best to assist you in resolving the issue.
3. Quality Concerns
We strive to ensure that our patterns are of the highest quality. If you find that a pattern is significantly different from the description or contains major errors, please contact us at [email protected] within 14 days of purchase. We will review your concern and may offer a replacement pattern or credit for a future purchase.
4. Changes to the Policy
We reserve the right to update or modify this refund policy at any time. Any changes will be posted on this page, and your continued use of our website after any modifications signifies your acceptance of the new terms.
5. Contact Us
If you have any questions about our refund policy, please contact us at [email protected].
Thank you for your understanding and support!